We’re here to help you. If you have any questions we are ready to assist with your jewelry. Need something? Don’t hesitate to get in touch with questions or concerns: susumab@yahoo.com - we’ll do our best to provide honest and speedy service (and hopefully much more).
SHIPPING
US DOMESTIC SHIPPING
All domestic ground shipping is calculated at checkout. If you’d like expedited shipping, we offer Priority, 2-Day, and Overnight shipping which is calculated at checkout based on your location.
INTERNATIONAL SHIPPING
At this time we do a case by case with international shipping.
RETURNS
RETURNS & EXCHANGES
Return period is 2 weeks from receiving your piece. After the return period, all sales are final or store credit. Please note that all returns are subject to a processing fee equivalent to 2.6% of the purchase amount, attributed to credit card charges.
We will do our best to help and accommodate the exchanges.
We do not refund items that are lost or damaged in transit back to our studio - please be sure to package your items with extra padding and to include secure tracking information and insurance for your own protection. If an item is for some reason received damaged, please email us immediately with a clear description of the item and include a photograph.